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Sage Lambert Graham
Recent
research on politeness has begun to re-examine the pioneering works of
Lakoff (1973), Brown & Levinson (1987) and Leech (1983), in an attempt to
expand these early frameworks and create new, more expansive, model(s) for
examining politeness as a social phenomenon. These newer frameworks allow
for a more dynamic construction of (im)politeness while also getting at the
question of how politeness, impoliteness and appropriateness (identified as
‘politic’ by Watts, 2003 and Locher & Watts, 2005) intersect with one
another in any given context.
Online interactions provide a fascinating venue in which to
apply these new frameworks for examining politeness and relational work
(Locher, 2004). In an online setting, the norms and expectations of the
medium itself have a profound influence on the interactions that take place
there. As noted in Graham 2007 and 2008, in e-communities, norms for
interaction within a given electronic Community of Practice (Eckert &
McConnell-Ginet, 1999) merge with the norms of (polite) interaction within
the computer medium to create a unique set of expectations for what
constitutes polite behaviour. While deviation from these norms frequently
results in conflict, the (active) renegotiation of norms of politeness in
the e-community (through that conflict), give group members the opportunity
to (re)negotiate their identities.
The current study examines strategies individuals use to
construct their online identities and the ways these strategies intersect
with perceptions of politeness in electronic interactions. Using data from
an online MySpace discussion board devoted to discussion of fictional works,
I build on McAdams’ (1993) concept of ‘imagoes’ or idealized concepts of the
self in investigating the ways that identity construction and perceptions of
politeness and appropriateness intersect in online interactions. Results
indicate that there is a delicate balance between conforming to online
expectations for behaviour while juggling the various imagoes that emerge
within the computer medium.
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